Privacy Policy

Last Updated: October 2023

1. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our energy storage solutions and website.

2. Information We Collect

  • Contact Data: Name, email address, and phone number when you request a quote.
  • Technical Data: IP address, browser type, and energy usage statistics if you use our monitoring software.
  • Installation Data: Physical address and site photos required for solar/storage assessments.

3. How We Use Your Information

We use the collected data to:

  • Provide customized energy solutions and technical support.
  • Process warranty claims and maintenance requests.
  • Send system performance alerts and occasional marketing updates (you can opt-out at any time).

4. Data Sharing & Third Parties

We do not sell your personal data. We only share information with certified installation partners and logistics providers necessary to complete your project.

5. Security

We implement industry-standard encryption and security measures to protect your data from unauthorized access or disclosure.

6. Your Rights

Depending on your location (e.g., GDPR), you have the right to access, correct, or delete your personal data. Please contact us to exercise these rights.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us.